The Upside of Conflict
How do you feel about having a conversation that may lead to conflict? Give it a number on a scale of one to ten. With one being cold sweats and …
Banish To-Do List Shame: Gaming the Zeigarnik Effect
Enjoying her meal at a restaurant in the 1920s, Russian psychologist Bluma Zeigarnik noticed something curious. Busy waiters were able to keep track of multiple complex orders and unpaid meals, …
Forget Time Management: Manage these three things instead
We cannot manage time. No matter what we do or don’t do, time just keeps ticking away at 60 seconds per. We can’t speed it up. Can’t slow it down. …
In Praise of Incompetence: Embracing Impostor Syndrome
A major new client had just signed on. Senior staff were at loggerheads. Angry words had been exchanged. Meetings stormed out of. Battle lines drawn, workplace disputes lodged. Staff had …
Here Be Dragons: Venturing Beyond Our Unmapped Edges
Times of crisis remind me of a story about a village long ago. Fear gripped the villagers as a dragon lived nearby, guarding a pass through the mountains. Beyond the …
Always Wind Up With a W.O.W.
Memorable public speakers, popular authors and great chefs all know the power of a strong ending. We all love a good conclusion. And we feel cheated or frustrated by a …