John Kotter’s 8-Step Change Model is a widely used framework for leading organisational change. It provides a structured, step-by-step approach to help leaders and organisations implement and sustain successful change initiatives. Here’s an overview of each step and its purpose:
1. Make It Urgent
Kick things off by showing everyone why change is needed, and why it can’t wait. Point out the risks of doing nothing and the good stuff that could come from shaking things up. You want people to feel like, “Yeah, we really need to get moving on this.”
2. Get the Right Crew Together
Round up a group of people from different parts of the business who are respected, have a bit of clout, and are keen to help lead the charge. This crew will help drive the change and get others on board.
3. Set a Clear Vision
Figure out exactly what you want to achieve and how you’re going to get there. Paint a picture of what things will look like once the change is done, so everyone knows what they’re working towards.
4. Rally the Troops
Spread the word about the vision and get as many people as possible excited and involved. The more people you’ve got backing the change, the better chance you’ve got of making it stick.
5. Clear the Roadblocks
Sort out anything that’s getting in the way-whether that’s outdated ways of doing things, not enough resources, or people who are a bit resistant. Make it as easy as possible for people to get on with the change.
6. Celebrate Small Wins
Plan for some quick wins early on-stuff you can achieve and celebrate to show everyone the change is working. It keeps everyone motivated and proves you’re on the right track.
7. Keep the Momentum Going
Don’t stop after the first few wins. Use that success to tackle bigger challenges and keep pushing forward. Stay focused and don’t let things slip back to the old ways.
8. Make It Stick
Lock in the changes by weaving them into the culture-update policies, keep talking about the new way of doing things, and make sure leaders are setting the example. You want the change to become “just how we do things around here.”
Quick Recap
| Step | What It Means |
|---|---|
| 1. Make It Urgent | Show why change is needed now |
| 2. Get the Right Crew | Build a team to lead the change |
| 3. Set a Clear Vision | Explain what you’re aiming for |
| 4. Rally the Troops | Get everyone on board |
| 5. Clear the Roadblocks | Remove anything in the way |
| 6. Celebrate Small Wins | Score and celebrate early successes |
| 7. Keep the Momentum | Use wins to drive more change |
| 8. Make It Stick | Embed the change in your culture |
Source: ‘Leading Change’ by John P. Kotter
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